Sussex based Private Ambulance Services about us

Mission Statement

“To deliver the highest possible standard of patient centred care at an affordable price.”

Market Leading Private Ambulance Service

Sussex Medical Services, and Southern Ambulance Services, (trading name of Elite Medical and Ambulance Services Ltd) has become one of the market leading Sussex Private Ambulance organisations, working with multiple NHS and private hospitals as well as providing regular private ambulance services across the South East of England.

SMS is an organisation where the patient is always put first and the quality of care is of the highest of standards for both NHS and private sectors.

The Company Origins

The company started out in East Sussex some 15 years ago offering medical event cover mainly specialising in medical support at equestrian events before branching out into patient transport for both private and NHS customers.

In 2009 there was a restructure of the company along with new owners who grew the organisation and introduced new services such as, medical repatriation work in the UK and abroad, plus film & TV location cover, to complement the already successful patient transport services and medical event cover aspects of the company.

In 2011 the company opened it’s second branch, located in Portsmouth to meet growing demand and in January 2013 a third branch in Surrey was opened to service existing and new clients alike. During recent times the company has received new investment that has fueled an ever growing team of medics and support staff as well as to increase the size of the fleet and expand our head offices.

Accreditation

Sussex Medical Services have been registered with the CQC (Care Quality Commission) since registration of private ambulance companies was initiated by the government in April 2011. The company underwent a thorough inspection by the CQC in September 2013 and passed all sections of the audit. Due to change of ownership/address it appears we are not registered, however if you call CQC on 03000 616161 and give our certificate number CRT1-960819766 they will be able to confirm our registration.

Sussex Medical Services were also approved by ISOQAR and were registered in February 2014.
ISOQAR Certificate Number: 11625-QMS-001

A Skilled and Experienced Team

Over this period of time Sussex Medical Services have built a team of experienced, skilled, respectful and caring people who all enjoy their job, helping others. Their medical knowledge and caring nature mean a reliable and high quality of care can be expected at all times.

A Complete Range of Ambulance Services

This team conduct patient transfers, repatriations and event medical cover using a variety of vehicles in our well maintained fleet that includes non-emergency patient transport vehicles and high dependency vehicles. All vehicles and equipment within them are regularly serviced and updated.

Our Insurance Policy

We take insurance very seriously and therefore have the following cover;