Private Patient Ambulance transport transfer

Private Ambulance Transfers

Dedicated Private Ambulance Service in the UK

If you require a Private Ambulance in Sussex or to any destination across the UK, SMS, (trading name of Elite Medical and Ambulance Services Ltd), offer a dedicated private transfer service.

Transfers from a Home, Hospital or Residential Address

A private transfer can be from a residential address, a nursing home or a hospital. Unfortunately the NHS can not cover every patient transfer in the UK meaning on frequent occasions individuals seek out a service to transport themselves or their loved ones via an ambulance.

SMS offer a caring solution through this often difficult time. We are aware that booking an ambulance isn’t something that most people do on a day to day basis so we have supplied a list of Frequently Asked Questions to hopefully answer some of those questions for you.

If you do need a private transfer please call us on 0845 3888485 (local rate call) to discuss your requirements and for us to give you a quick quote.

"I felt confident that my mother would be well looked after and all was done as promised."

- Mrs R.Hooke

"I was so worried about the journey but your caring staff made me feel very at ease and the whole experience was so much better than I had expected. I only came across kind people in your service and would thoroughly recommend you to anyone."

- Mrs P Morrell

Private Ambulance Transfer Frequently 
            Asked Questions

Qn: Do I need a private ambulance or can I use an NHS service?

A: If you are unsure as to whether or not you need a private service please ask your GP or local hospital.

Qn: Can I travel with my relative or friend in the ambulance?

A: We encourage a relative or friend to travel with the patient to make this difficult time an easier experience. All we ask is that when booking the ambulance that you let us know.

Qn: Can I take any luggage with me?

A: Within reason this is no problem, please let us know if you wish to take a suitcase with you when you book the ambulance.

Qn: How much will it cost?

A: That will depend on the amount of time the transfer takes and how far we need to transfer the patient. We will be able to provide you with a quote if you call us on 0845 3888485 (local rate call).

Qn: How do I pay?

A: If you wish to be posted an invoice you can pay us by putting a cheque in the post (made payable to Sussex Medical Service Limited), by bank transfer (ask for details) or by card over the telephone during office hours.

Qn: What if the patient needs picking up from an upstairs bedroom or a difficult to access location?

A: We pride ourselves on being able to help the patient transfer to the ambulance in a safe and dignified manner however challenging the first few metres of the journey are. We would always ask you to explain any such difficulties when booking the ambulance as we may be required to bring more equipment or staff to help with the transfer.

Qn: What other information will you need?

A: When you ring to book the ambulance we will ask you for the patients name, pick up and final destination post codes, some information regarding the patient’s health, whether or not the patient requires a stretcher or is travelling by wheel chair, whether or not they require oxygen and finally if there are any access problems at either the pick up location or final destination.

Qn: Can I pay by credit card and if so are there any charges?

A: Yes you can, all the cards we are able to take are listed on the right hand side of this page. We process card payments through a secure World Pay system meaning your card data is 100% safe. To use this service we are happy to add no further costs for the use of debit cards but for credit cards to need to pass on the 2% service charges levied on us.

private ambulance transfer


We accept card payments from:

card payment types